Pricing
Discover our packages
Help At Home
- € 7.50 travel expenses
- Minimum order is 20 minutes*
Remote Assistance
- € 5,50 start-up costs*
- €0.49 per minute
Fast service
Warranty
Free Research
How does it work?
At Straik, we offer home help and remote help services specifically designed to solve your computer, laptop and phone problems, all from the comfort of your own home. These services are provided with competitive rates.
1. Make an appointment: You can easily make an appointment for our home help or remote help services via our form on the website or contact us by phone. Make an appointment at a time that suits you best.
2. Expert technicians: Our experienced technicians will arrive at your home at the agreed time. They are fully equipped with the necessary tools and expertise to solve a wide range of problems.
3. On-site diagnosis: After arrival, our technicians will make a thorough diagnosis of the problem with your device. They will explain to you step by step what needs to be done and answer all your questions.
4. Quick repair: Once the problem has been identified, our technicians will immediately get to work to fix it. Whether it concerns hardware or software problems, we provide a quick and efficient solution.
5. Aftercare and support: After the repair is complete, our technicians will be happy to advise you on how to keep your device in top condition. They also provide support for any further questions or issues.
Why choose Home Help or remote help?
– Convenience: No more hassle of dragging your devices to a repair shop. Our technicians will come to you, at a time that suits you.
– Expertise: Our technicians are highly trained and have extensive experience in solving all kinds of technical problems.
– Reliability: We strive to repair your devices as quickly as possible, without compromising on quality.
– Transparency: We communicate clearly about the costs and the required repair time, so you will never be surprised about our rates and services.
Convenience
No more hassle of dragging your devices to a repair shop. Our technicians will come to you, at a time that suits you.
Expertise
Our technicians are highly trained and have extensive experience in solving all kinds of technical problems.
Reliability
We strive to repair your devices as quickly as possible, without compromising on quality.
Transparency
We communicate clearly about the costs and the required repair time, so you will never be surprised about our rates and services.
Frequently asked questions
What is the average repair time?
The average repair time varies depending on the problem, but we strive to resolve most repairs at the agreed time.
Do you offer warranty on your repairs?
Yes, we offer a 60-day warranty on our repair services. If the same problem occurs within this period, we will solve it for free**.
What happens if my device cannot be repaired?
If we are unable to repair your device, we will only charge you for the drive - through and diagnostic costs. We can also advise on replacement or upgrade options.
Can you recover data from a damaged device?
Yes, we offer data recovery services. However, the chance of success varies depending on the nature and extent of the damage.
Do you offer on-site or online-only support?
We offer both on-site and online support. Contact us to make an appointment.
Do you work with all brands and models of computers and phones?
Yes, we work with a wide range of brands and models. Please contact us if you have any specific questions about your device.
What should I do if the same problem occurs again after the repair?
If the same problem occurs within the warranty period, please contact us immediately and we will try to solve it for free of charge** (remotely).
How do I contact you?
You can reach us by mail, whatsapp or by phone. It is best if you send us a message via whatsapp, because that is what we check the most.
Do you offer discounts for repeat customers or bulk repairs?
Yes, we value our customers and often offer discounts for repeat customers and for bulk repairs.
** : See our warranty policy and terms and conditions for more explanation.
Make an appointment today!
Ready to solve your computer, phone or laptop problems without having to leave the House? Make an appointment now for our home help or Remote Assistance Service and let our expert technicians do the work for you.
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